Op-Eds and Articles
New payments infrastructure is more than mere convenience
The Globe and Mail
When Canadians buy gifts this month, the last thing on their minds will be the mechanics of how their payments are processed behind the scenes. But new and sweeping reforms announced this week by Payments Canada will forever change the way we buy things – and may ultimately allow driver’s licence renewals, medical test results and other services to be immediately delivered online. After decades of reliable service, our country’s antiquated payments infrastructure will be replaced by a faster, more secure, information-rich system.
Introducing Catalytic Governance
Thanks to the Internet, like-minded people can now organize with ease, and as a result, more groups and organizations are demanding a voice in issues of governance. The traditional, top-down model of governance—in which a few render judgments and the masses fall in line—is increasingly being rejected, and we are seeing an exertion of influence by people who feel excluded from traditional governance structures. Exhibits A and B: the Brexit vote and the unlikely triumph of Donald Trump. The authors describe a new approach to governance called ‘Catalytic Governance’. By following its five steps, leaders can better engage stakeholders, find common ground, build trust, and frame and re- frame issues—ending up with a common plan from which to take collaborative action.